FAQ

FAQ

(1) Products

What size shirt should I order?

Refer to the sizing details provided on the relevant product page in our online shop.

(2) Online Shop

What forms of payment do you accept?

We accept the major credit cards and payment through PayPal.

How secure is this store?

Payments are processed via Stripe or PayPal, the two most trusted payment gateways in the world. They both use the highest level of encryption and data security to ensure your details are protected. Stripe and PayPal securely shares your order and delivery details with us, but does not share any of your sensitive payment information.

Do you offer wholesale pricing?

Please email [email protected] for more information.

What is your exchange / return policy?

Customer satisfaction is of the utmost importance to us. Unused / unworn shirts can be returned within 10 days of delivery. Returns must include a copy of our delivery packing slip. If a product is defective, it will be exchanged for a new product at no additional charge. Refund / exchange is not guaranteed and is subject to our review of the returned product.

(3) Shipping

How long will delivery of my order take?

Domestic orders are typically delivered within 2-4 business days but please allow up to 10 business days. International orders are typically delivered within 1-2 weeks, depending upon the destination and customs processing.

How much does shipping cost?

Shipping costs are calculated based upon the number and type of products in your cart. To view shipping costs, add your desired products to your cart, proceed to the cart page, select your country and click "Update Your Cart Total".

Do you ship internationally?

Yes. We ship to most countries. To confirm whether we deliver to your country, add your desired products to your cart, proceed to the cart page and check if your country is available for selection.

(4) More Questions

If you have further questions, please feel free to contact us.